Starting from 1st July 2026, all orders sent to the EU will have an extra customs charge.
How much is it?
The new customs charge will be €3 per item type (eg t-shirts, books, etc) in your parcel.
Cakes with Faces has no control over this, and doesn’t receive any part of the new charges. It’s possible there may also be an admin fee; at the moment this is unconfirmed.
I’m sorry about the extra charge. As a small business this is bad news, and another regulation making it more difficult to take international orders – I really hope it doesn’t put too many people off ordering from my shop.
Avoid the increase
To avoid the increase, please order asap so your parcel clears customs before 1st July.
How is it paid?
Currently it’s unclear exactly how it’ll work. Other EU taxes and charges are collected by Etsy at checkout. So far they haven’t confirmed whether they’ll also be collecting the new €3 customs fees, or whether you’ll receive a separate customs bill.
EU: Please order on Etsy
For delivery to the EU, please continue to order on Etsy. The reason is that Etsy handles EU import paperwork automatically, so you’ll receive your parcel more quickly.
Currently, you won’t receive a customs bill either, because all charges are handled by Etsy at checkout. For orders clearing customs after 1st July, you may receive a customs bill for the new charges (TBC).
Orders on Etsy come through to me just the same, and are despatched in exactly the same way.
Thanks so much for supporting Cakes with Faces!
