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Online Shop Deliveries During COVID-19

Update 14/10/21 – Orders are still being despatched every day, as safely as possible with minimal contact and no queuing at the Post Office. Recently there have been a few delays to UK and international orders in some areas, so please order as early as possible if it’s a gift or needed by a certain date.

Staying Safe

Cakes with Faces is a one-person business run by me, Amy (hello!). It’s my full-time employment. There are no other staff coming to work, and no one else handling your orders.

I’m now fully vaccinated, but I’m still being cautious, wearing a mask and staying away from crowded places as much as possible.

With a business account, orders are dropped off at the Post Office without standing in a queue. The process involves minimal contact with others.

Delays to Orders

Please order in good time in case of delays in the postal service.

If it’s not possible to despatch your order for any reason, I’ll let you know as soon as possible, and you’ll of course have the option of a full refund. And if the situation changes, I’ll update the information here.

International Orders

Recently international delivery seems to be running smoothly, with fast delivery times. However in some cases there may be delays beyond our control. If you’re ordering from outside the UK and you need your items for a particular date, please allow good time for them to arrive.

Sending a Gift?

Online shopping is perfect for social distancing and self-isolation. If you need to send a gift to someone, I can send it straight to them for you.

All orders come with a hand-written message and are wrapped in tissue paper, to make receiving your parcel as personal as possible. Customers have even said it feels like their birthday when their order arrives!

If you’re ordering a gift for someone, just add a note at checkout saying who it’s for and a special message will be hand-written on a card for them. (Or I’ll write a message for you, if it’s a gift for yourself!).

All items are sent without prices as standard.

Deliveries as usual